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Taxes, Customs and Import fees

 

All prices on the website are shown including 21% VAT.

 

CUSTOMS & IMPORT FEES

Items in your order that are designated for shipment to countries outside of the EU may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). Any customs or import fees are charged once the parcel reaches its destination country. These charges are to be paid by the recipient of the parcel. Unfortunately, we do not have control over these charges, and cannot inform you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you can avoid unexpected charges. If you refuse a shipment from Gray Label, you are responsible for the original shipping charges, import fees that are included on the package, and the cost of returning the package to Gray Label. This amount will be deducted from your merchandise refund.

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